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Return terms




RETURN TERMS:

  1. The customer has the right to return the goods without giving any explanation within 30 days from receiving the order.

  2. To return ordered goods customer must contact LennyLamb first (contact@lennylamb.com) to inform about returning the order. Goods must be sent in their original state (not showing any signs of use) and in the original packaging including receipt. Both product and packaging cannot be damaged in any way. Payment will be refunded within 14 days. Refund will only be issued after we receive the returned product. Shipping fee will not be reimbursed.

  3. Customized products which are made for the special order cannot be returned.