LennyLamb online shop and LennyLamb brand owner is: LennyLamb Sp. z o.o. Sp. k., Kłudzice 9, 97-330 Sulejów, Poland, NIP 5213754292, REGON 365795034.
Orders are shipped directly from Poland.
Orders for the products available in the on-line shop can be placed via lennylamb.com website.
Orders can be placed 24/7 through the year.
For an order to be processed, the order form must be filled correctly and personal information given. Every order will be confirmed via e-mail.
At the moment of placing the order by clicking "Order with obligation to pay" button Buyer agrees on his/her personal data processing by LennyLamb Sp. z o.o. Sp. k. in order to process and fulfil Buyer's order in correct and complete way.
Confirmed orders cannot be cancelled.
LennyLamb staff will verify any doubtful orders. LennyLamb reserves the right to confirm and potentially cancel any order(s) that deem questionable.
Order processing time and shipping cost: order processing time is 1-3 working days from payment confirmation. Customer is informed about the total postage price during ordering process and before order is confirmed.
Prices in LennyLamb on-line shop are shown in Polish Zloty/ Euro / American Dollars / British Pounds and are inclusive of VAT tax (gross price).
Customs fees, import duties and taxes vary by country and product. Calculation and payment of these charges are the sole responsibility of the buyer.
If ordered goods are incorrectly priced due to server or human error, the order will be cancelled and the customer informed.
If any products are unavailable to purchase / are out of stock, and, as a result, order processing time will take longer, LennyLamb will inform the customer about this fact.
If the customer does not agree to the extended order processing time, the customer has the right to cancel the order.
There is a receipt attached to every order.
Orders are dispatched as soon as 100% payment reaches LennyLamb account.
The customer has the right to return the goods without giving any explanation within 30 days from receiving the order.
In order to return ordered goods customer must contact LennyLamb first (firstname.lastname@example.org) to inform about returning the order. Goods must be sent in their original state (not showing any signs of use) and in the original packaging including receipt. Both product and packaging cannot be damaged in any way. Payment will be refunded within 14 days. Refund will only be issued after we receive the returned product. Shipping fee will not be reimbursed.
Customized and preordered products which are made for the special order cannot be returned.
Prices listed in the on-line shop listed in point 2 are not an offer of contract under Civil Law, they are only an invitation for the customer to place an order.
Order placed via the above listed site or placed directly by the customer is an offer of contract under Civil Law.